OnHub by Novaon
  • 🏠Home
  • 🚀Getting started
    • About Platform
    • Start Using OnHub
      • Workflow
      • Registration OnHub Account
      • Verification Process
      • Exploring OnHub Products & Services
  • 📖Tutorial & Guidelines
    • Managing OnHub Account
    • Agency Ad Account
      • Create Agency Ad Account
      • Allocate Funds To Ad Account With Multiple Currencies
      • Top Up OnHub Account
      • Examining Transaction History
    • TikTok Fraud Prevention
      • Add new fraud prevention configuration
      • Manage fraud prevention configuration
      • Fraud prevention setting
      • Fraud prevention results report
    • [Shopify] OnHub Tiktok Fraud Prevention
      • Escalation Process
      • [Shopify] Authorization
      • [Shopify] Sign up
      • [Shopify] OnBoarding
      • [Shopify] Add new fraud prevention configuration
      • [Shopify] Manage fraud prevention configuration
      • [Shopify] Fraud prevention setting
      • [Shopify] Fraud prevention results report
    • [Shopify] OnHub Multi Pixel and API
      • OnBoarding
      • Pixel management
      • Add new pixel
      • Edit pixel
      • Dashboard
  • ⚠️Policy & Terms of service
  • ❓FAQ
    • How to create a new Pixel from Tiktok?
    • How to Access Ad Account?
    • Unable to Create Ad Account?
    • Reasons for Ad Account Bans and Remedies
    • How to insert the code provided by Onhub into my website?
  • ☎️Contact Info
  • Resources
    • TikTok Ad Manager
      • Set Up TikTok Pixel with Shopify
      • Why TikTok Ads Aren't Spending?
      • TikTok Comments Not Showing: Causes and Comprehensive Fixes
      • Why Is TikTok Shop Not Showing
      • Why Does My TikTok Have 0 Views
      • Google Ads Intelligence
      • How Does TikTok Make Money
      • How To Delete TikTok Story Post
      • TikTok Secret Emojis
      • How to Get Your TikTok Account Unbanned
      • How to Go Viral on TikTok
      • Top Product Categories to Sell on TikTok, and How to Find Trending Products on TikTok
      • TikTok Shadowban
      • Set Up Campaign
        • Set Up Campaign - Objecttives & Structure
        • A Comparison between Spark Ads and Non-Spark Ads
      • Set up an Ad Group
        • Audience Targeting
      • TikTok Tools
        • TikTok Ad Policy
        • TikTok Business Center
        • TikTok Creative Center
      • Learning Phase
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  1. FAQ

How to Access Ad Account?

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Last updated 1 year ago

In some cases you cannot access the OnHub Agency Ad Account. Please follow the instructions below:

Access your ad account from your Business Center

  • Access to your Business Center

  • At tab "Advertiser accounts" or "Member"

  • Select the TikTok ad account shared by OnHub.

  • Click "Assign new member"

  • Select role for your own account "Admin/ Operator/ Analyst". (usually: Admin)

  • Then, you can start your ads campaigns on TikTok.

If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance.

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