OnHub by Novaon
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Examining Transaction History

Guide to tracking/examine payment transaction

PreviousTop Up OnHub AccountNextTikTok Fraud Prevention

Last updated 4 months ago

OnHub allows you to review and track payment transactions within your account:

  • View transaction details such as: Transaction type, amounts, payment methods,...

  • Use filters functions to easily find specific transactions.

  • Resolve any issues encountered and keep records for accounting purposes.

NOTE:

  • The currency used on the OnHub system is USD.

  • The Base currency is the currency used by the Ad account on TikTok. All transactions related to the Ad account will be recorded according to the balance changes in the Base currency.

To view transaction history:

  1. Navigate to "Payment Management" in the sidebar.

  2. Click on the "OnHub" tab if you want to track transactions affecting the balance of the OnHub Account.

If you want to top up funds into your OnHub account, click on "Top Up More" to initiate the process.

  1. Click on the "Ad Account" tab if you want to track transactions affecting the balance of the Ad Account.

If you want to top up funds into your OnHub account, click on "Top Up More" to initiate the process.

If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance.

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