> For the complete documentation index, see [llms.txt](https://docs.novaonads.com/onhub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.novaonads.com/onhub/tutorial-and-guidelines/shopify-onhub-multi-pixel-and-api/forget-password.md).

# Forget Password

Password Recovery Instructions

## 1. Click "Forget your password" button:

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2F7CNWQkyqsHPnASIMBqx6%2Fimage.png?alt=media&amp;token=98b56f16-950b-4fd3-bc4e-257c249bb145" alt=""><figcaption></figcaption></figure>

## 2. Provide your email:

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2FD522zEwSRlKOeIDwCKGB%2Fimage.png?alt=media&amp;token=63141dcd-b624-43ad-a290-f16db10a11c0" alt=""><figcaption></figcaption></figure>

## 3. Check your email inbox and follow the instructions:

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2F3nBHhmoJouwQejs8jQaQ%2Fimage.png?alt=media&amp;token=0675f422-f79a-4055-838c-2436311c77e6" alt=""><figcaption></figcaption></figure>