[Shopify] Add new fraud prevention configuration
Steps to set up TikTok Fraud Prevention
Last updated
Steps to set up TikTok Fraud Prevention
Last updated
Here is a checklist to prepare before starting the Tiktok Fraud Prevention configuration process on OnHub.
| Checklist Item | Details |
|---|---|
Once you have prepared all the checklist items, you can access the "Add new fraud prevention configuration" function by:
Navigate to the Configuration List screen
Click on "Fraud prevention configuration" button.
-> Then proceed with the Tiktok Fraud Prevention configuration process. (As below)
On Shopify, it's default to connect to the Shop which installed Onhub App
Click "Connect" to connect with your TikTok Business Acount
Enter the email and password of your TikTok Business Account to connect successfully
Grant OnHub the required permissions for TikTok access then Click "Confirm"
NOTE:
Please grant all the permissions listed on the screen to ensure our platform can successfully connect with your Business Account
-> Once you have successfully granted the necessary permissions, you will be redirected back to OnHub to proceed with step 2 of the process.
Select the ad groups you want to prevent fraud for
-> Click "Save and continue" you will be taken to step 3.
Click 'enable' for the configuration you want to use. Currently, Onhub includes two configurations: blocking by click frequency and blocking by country.
Click frequency: There are three options Block by IP address (blocking individual IP addresses including IPv4 and IPv6), Block by IP group xxx.xxx.xxx.* (blocking by IPv4 group in the format xxx.xxx.xxx.), and Block by IP group xxx.xxx..* (blocking by IPv4 group in the format xxx.xxx..). For each option, you need to fill in 'The number of times an IP clicks on an advertisement' and 'Within a period of' to define fake clicks. For example, IP addresses with 10 clicks within 30 minutes are considered fake. The Onhub system will use these rules to block violating clicks.
Country: Block clicks from the countries you select. This configuration helps you eliminate clicks from countries with high fake click rates or target countries where you do not want your ads to be displayed.
-> After successfully entering your website address, click "Save and continue" you will be taken to step 4.
Click on the "Active" icon to get directed to "Activate App Embed" screen in Theme Store. Then, allow us to embed the code on your Theme Store 2.0 so Onhub can start blocking fake clicks to your website.
After allowing and clicking on Save button, go back to fraud prevention configuration step 4, and click the "Check" button to verify that the code has been successfully inserted.
A. Code successfully inserted -> the system displays the message "Embed code successfully".
B. Code insertion failed -> The system displays the message "Embedding the code failed. Please try again!"
-> Then, click "Done" to complete the fraud prevention configuration steps.
If you do not know how to insert the code into your website, please visit here.
NOTE:
The TikTok fraud prevention feature starts working when:
You have successfully inserted the Onhub code into your website.
The customer support department has activated the feature to block fake clicks for your account.
You can track your established fraud prevention configuration requests on the configuration list page. For details, please visit here.
If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance. (Contact now)
Register an OnHub Account
Ensure you have registered and verified your OnHub account.
TikTok Business Account
Ensure you have access to your TikTok Business Account credentials (email and password).
If you haven't already, Sign up for a TikTok Business Account.
-> For more information about TikTok Business Account and how to sign up it, please visit here.
Tiktok Business Center
Ensure you have access to your TikTok Business Center.
If not already established, Create a Business Center on TikTok
-> For more information about TikTok Business Center and how to create it, please visit here.
Website
Ensure you have admin rights to the website and can insert code into your website.
