[Shopify] OnBoarding

How to set up TFP for the first time login

Here is a checklist to prepare before starting the Tiktok Fraud Prevention configuration process on OnHub.

Checklist Item
Details

  1. Register an OnHub Account

  • Ensure you have registered and verified your OnHub account.

  1. TikTok Business Account

  • Ensure you have access to your TikTok Business Account credentials (email and password).

  • If you haven't already, Sign up for a TikTok Business Account.

-> For more information about TikTok Business Account and how to sign up it, please visit here.

  1. Tiktok Business Center

  • Ensure you have access to your TikTok Business Center.

  • If not already established, Create a Business Center on TikTok

-> For more information about TikTok Business Center and how to create it, please visit here.

  1. Website

  • Ensure you have admin rights to the website and can insert code into your website.

Once you have prepared all the checklist items, you can access the "Add new fraud prevention configuration" function by:

  • Navigate to the Configuration List screen

  • Click on "Fraud prevention configuration" button.

-> Then proceed with the Tiktok Fraud Prevention configuration process. (As below)

1. Direct to TFP Configuration Screen

Choose TFP Configuration on Side Bar/ Choose Use Now button on TFP Configuration block

2. Choose Fraud Prevention Configuration button

3. Add your shop (Step 1)

  • On Shopify, it's default to connect to the Shop which installed Onhub App

4. Select ad groups to block invalid clicks (Step 2)

  • Click "Connect" to connect with your TikTok Business Acount

  • Enter the email and password of your TikTok Business Account to connect successfully

Login your Tiktok Business Account

  • Grant OnHub the required permissions for TikTok access then Click "Confirm"

NOTE:

Please grant all the permissions listed on the screen to ensure our platform can successfully connect with your Business Account

Grant permissions

-> Once you have successfully granted the necessary permissions, you will be redirected back to OnHub to proceed with step 2 of the process.

  • Select the ad groups you want to prevent fraud for

-> Click "Save and continue" you will be taken to step 3.

5. Configure settings (Step 3)

  • Click 'enable' for the configuration you want to use. Currently, Onhub includes two configurations: blocking by click frequency and blocking by country.

    • Click frequency: There are three options Block by IP address (blocking individual IP addresses including IPv4 and IPv6), Block by IP group xxx.xxx.xxx.* (blocking by IPv4 group in the format xxx.xxx.xxx.), and Block by IP group xxx.xxx..* (blocking by IPv4 group in the format xxx.xxx..). For each option, you need to fill in 'The number of times an IP clicks on an advertisement' and 'Within a period of' to define fake clicks. For example, IP addresses with 10 clicks within 30 minutes are considered fake. The Onhub system will use these rules to block violating clicks.

    • Country: Block clicks from the countries you select. This configuration helps you eliminate clicks from countries with high fake click rates or target countries where you do not want your ads to be displayed.

Country

-> After successfully entering your website address, click "Save and continue" you will be taken to step 4.

6. Get embed code (Step 4)

  • Click on the "Active" icon to get directed to "Activate App Embed" screen in Theme Store. Then, allow us to embed the code on your Theme Store 2.0 so Onhub can start blocking fake clicks to your website.

  • After allowing and clicking on Save button, go back to fraud prevention configuration step 4, and click the "Check" button to verify that the code has been successfully inserted.

    • A. Code successfully inserted -> the system displays the message "Embed code successfully".

    • B. Code insertion failed -> The system displays the message "Embedding the code failed. Please try again!"

-> Then, click "Done" to complete the fraud prevention configuration steps.

If you do not know how to insert the code into your website, please visit here.

NOTE:

The TikTok fraud prevention feature starts working when:

  • You have successfully inserted the Onhub code into your website.

  • The customer support department has activated the feature to block fake clicks for your account.

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