# Managing OnHub Account

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The OnHub Account is provided by OnHub for users to access the OnHub Platform and utilize the products and services we offer.

*(If you don't have an OnHub Account yet, you can learn about the registration process* [*here*](https://docs.novaonads.com/onhub/getting-started/start-using-onhub/registration-onhub-account)*.)*
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With OnHub Account, you can:

* Create Agency Ad Account (Learn more).
* Top Up into your OnHub Account (Learn more).
* Allocate funds from your OnHub Account to an Ad Account (Learn more).
* Update your OnHub Account information (see section 1 below).
* Change your OnHub login password (see section 2 below).

## 1. Update your OnHub Account information

* Hover over the profile icon in the header, then click on "Personal Information."

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2FxUl67VsUZv59svuwP8qW%2FTraining%20OnHub%20version%201.1%20(20).png?alt=media&#x26;token=292346a0-51d7-45ed-aaeb-56feb707660c" alt=""><figcaption></figcaption></figure>

* Make the necessary changes to the information, then click "Save" to finalize the update process.

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**NOTE:**

* You cannot edit the "Time Zone" field.
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<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2F2uirjkzxeoZ92k6v5bGD%2FTraining%20OnHub%20version%201.1%20(21).png?alt=media&#x26;token=c826d547-8d86-4388-8013-de77e1a4bde2" alt=""><figcaption></figcaption></figure>

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## 2. Update your OnHub login password

* Click "Forget Password" on Sign-In screen.

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2F7hNXjzRgWLxh41jYnY1V%2FTraining%20OnHub%20version%201.1%20(16).png?alt=media&#x26;token=d1b324c0-9c71-4a77-b04a-52bb8f68a33f" alt=""><figcaption></figcaption></figure>

* Fill out your Email.

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2FJ0KRaUmhzIwOsbynOccH%2FTraining%20OnHub%20version%201.1%20(17).png?alt=media&#x26;token=4bd1018d-8f35-45d7-a49e-de3ce8a38106" alt=""><figcaption></figcaption></figure>

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**After Click "Reset password", we will send a confirmation email to your email address.**

* Please check your email inbox (including spam/junk folder) and click on the link provided in the email to complete the registration process.
* Click on "Reset " to successfully reset your OnHub Account password.
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<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2FKCu5Bpiryasx5nuPhH6t%2FTraining%20OnHub%20version%201.1%20(18).png?alt=media&#x26;token=9da925e3-3557-41ca-ba6b-7ec26e5eacdd" alt=""><figcaption></figcaption></figure>

* Enter your new password and click "Reset Password" to complete the update process.

<figure><img src="https://2313102970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXiPGGpwJnq5GDPZMaOWz%2Fuploads%2FVLwV5WwITfXw61UPceOx%2FA%CC%89nh%20chu%CC%A3p%20Ma%CC%80n%20hi%CC%80nh%202024-05-04%20lu%CC%81c%2017.34.46.png?alt=media&#x26;token=dba72d38-7f7b-46cd-8989-794afc4024bc" alt=""><figcaption></figcaption></figure>

***

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**If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance.** [**(Contact now)**](https://docs.novaonads.com/onhub/contact-info)
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