> For the complete documentation index, see [llms.txt](https://docs.novaonads.com/onhub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.novaonads.com/onhub/tutorial-and-guidelines/managing-onhub-account.md).

# Managing OnHub Account

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The OnHub Account is provided by OnHub for users to access the OnHub Platform and utilize the products and services we offer.

*(If you don't have an OnHub Account yet, you can learn about the registration process* [*here*](/onhub/getting-started/start-using-onhub/registration-onhub-account.md)*.)*
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With OnHub Account, you can:

* Create Agency Ad Account (Learn more).
* Top Up into your OnHub Account (Learn more).
* Allocate funds from your OnHub Account to an Ad Account (Learn more).
* Update your OnHub Account information (see section 1 below).
* Change your OnHub login password (see section 2 below).

## 1. Update your OnHub Account information

* Hover over the profile icon in the header, then click on "Personal Information."

<figure><img src="/files/qo6XvcK2b4KyQXU4wWMC" alt=""><figcaption></figcaption></figure>

* Make the necessary changes to the information, then click "Save" to finalize the update process.

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**NOTE:**

* You cannot edit the "Time Zone" field.
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<figure><img src="/files/xLxIGi0JrxpYkOsL4wxL" alt=""><figcaption></figcaption></figure>

***

## 2. Update your OnHub login password

* Click "Forget Password" on Sign-In screen.

<figure><img src="/files/wSjaNicaxtVAuNe6dynu" alt=""><figcaption></figcaption></figure>

* Fill out your Email.

<figure><img src="/files/scn6frHhe8DTHgYEzeNf" alt=""><figcaption></figcaption></figure>

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**After Click "Reset password", we will send a confirmation email to your email address.**

* Please check your email inbox (including spam/junk folder) and click on the link provided in the email to complete the registration process.
* Click on "Reset " to successfully reset your OnHub Account password.
  {% endhint %}

<figure><img src="/files/fewVI3Px4YpDZe3YDUKw" alt=""><figcaption></figcaption></figure>

* Enter your new password and click "Reset Password" to complete the update process.

<figure><img src="/files/iJPSb4hgp1wKYFUSwYCG" alt=""><figcaption></figcaption></figure>

***

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**If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance.** [**(Contact now)**](/onhub/contact-info.md)
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