OnHub by Novaon
  • 🏠Home
  • 🚀Getting started
    • About Platform
    • Start Using OnHub
      • Workflow
      • Registration OnHub Account
      • Verification Process
      • Exploring OnHub Products & Services
  • 📖Tutorial & Guidelines
    • Managing OnHub Account
    • Agency Ad Account
      • Create Agency Ad Account
      • Allocate Funds To Ad Account With Multiple Currencies
      • Top Up OnHub Account
      • Examining Transaction History
    • TikTok Fraud Prevention
      • Add new fraud prevention configuration
      • Manage fraud prevention configuration
      • Fraud prevention setting
      • Fraud prevention results report
    • [Shopify] OnHub Tiktok Fraud Prevention
      • Escalation Process
      • [Shopify] Authorization
      • [Shopify] Sign up
      • [Shopify] OnBoarding
      • [Shopify] Add new fraud prevention configuration
      • [Shopify] Manage fraud prevention configuration
      • [Shopify] Fraud prevention setting
      • [Shopify] Fraud prevention results report
    • [Shopify] OnHub Multi Pixel and API
      • OnBoarding
      • Pixel management
      • Add new pixel
      • Edit pixel
      • Dashboard
  • ⚠️Policy & Terms of service
  • ❓FAQ
    • How to create a new Pixel from Tiktok?
    • How to Access Ad Account?
    • Unable to Create Ad Account?
    • Reasons for Ad Account Bans and Remedies
    • How to insert the code provided by Onhub into my website?
  • ☎️Contact Info
  • Resources
    • TikTok Ad Manager
      • Set Up TikTok Pixel with Shopify
      • Why TikTok Ads Aren't Spending?
      • TikTok Comments Not Showing: Causes and Comprehensive Fixes
      • Why Is TikTok Shop Not Showing
      • Why Does My TikTok Have 0 Views
      • Google Ads Intelligence
      • How Does TikTok Make Money
      • How To Delete TikTok Story Post
      • TikTok Secret Emojis
      • How to Get Your TikTok Account Unbanned
      • How to Go Viral on TikTok
      • Top Product Categories to Sell on TikTok, and How to Find Trending Products on TikTok
      • TikTok Shadowban
      • Set Up Campaign
        • Set Up Campaign - Objecttives & Structure
        • A Comparison between Spark Ads and Non-Spark Ads
      • Set up an Ad Group
        • Audience Targeting
      • TikTok Tools
        • TikTok Ad Policy
        • TikTok Business Center
        • TikTok Creative Center
      • Learning Phase
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On this page
  • 1. Update your OnHub Account information
  • 2. Update your OnHub login password
  1. Tutorial & Guidelines

Managing OnHub Account

Step-by-step guide to manage your OnHub Account

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Last updated 1 year ago

The OnHub Account is provided by OnHub for users to access the OnHub Platform and utilize the products and services we offer.

(If you don't have an OnHub Account yet, you can learn about the registration process .)

With OnHub Account, you can:

  • Create Agency Ad Account (Learn more).

  • Top Up into your OnHub Account (Learn more).

  • Allocate funds from your OnHub Account to an Ad Account (Learn more).

  • Update your OnHub Account information (see section 1 below).

  • Change your OnHub login password (see section 2 below).

1. Update your OnHub Account information

  • Hover over the profile icon in the header, then click on "Personal Information."

  • Make the necessary changes to the information, then click "Save" to finalize the update process.

NOTE:

  • You cannot edit the "Time Zone" field.


2. Update your OnHub login password

  • Click "Forget Password" on Sign-In screen.

  • Fill out your Email.

After Click "Reset password", we will send a confirmation email to your email address.

  • Please check your email inbox (including spam/junk folder) and click on the link provided in the email to complete the registration process.

  • Click on "Reset " to successfully reset your OnHub Account password.

  • Enter your new password and click "Reset Password" to complete the update process.


If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance.

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