Unable to Create Ad Account?
Can not create Agency ad account?
Last updated
Can not create Agency ad account?
Last updated
There are four reasons why you may not be able to create a new Agency Ad Account on our platform:
To create a new ad account, you may need to have a minimum balance in your account. If your balance is below the required amount, you will need to top up your account before creating a new ad account.
Difficulty connecting with the Business Account or Business Center Account could be due to:
Incorrect login credentials
Unstable internet connection
Browser cache or cookies causing issues
Insufficient access permissions granted to OnHub.
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Your account may not be approved by TikTok or OnHub due to certain information provided during the ad account creation process, such as:
Ad Account Name
URL/Product link
Industry
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Please follow this link to learn more about topping up your OnHub Account: .
When encountering issues during this stage, feel free to contact our support team for timely assistance.
Please ensure that all information provided meets the guidelines and and to avoid approval issues.
When encountering issues during this stage, feel free to contact our support team for timely assistance.
