OnHub by Novaon
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    • Managing OnHub Account
    • Agency Ad Account
      • Create Agency Ad Account
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      • Examining Transaction History
    • TikTok Fraud Prevention
      • Add new fraud prevention configuration
      • Manage fraud prevention configuration
      • Fraud prevention setting
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    • [Shopify] OnHub Tiktok Fraud Prevention
      • Escalation Process
      • [Shopify] Authorization
      • [Shopify] Sign up
      • [Shopify] OnBoarding
      • [Shopify] Add new fraud prevention configuration
      • [Shopify] Manage fraud prevention configuration
      • [Shopify] Fraud prevention setting
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    • [Shopify] OnHub Multi Pixel and API
      • OnBoarding
      • Pixel management
      • Add new pixel
      • Edit pixel
      • Dashboard
  • ⚠️Policy & Terms of service
  • ❓FAQ
    • How to create a new Pixel from Tiktok?
    • How to Access Ad Account?
    • Unable to Create Ad Account?
    • Reasons for Ad Account Bans and Remedies
    • How to insert the code provided by Onhub into my website?
  • ☎️Contact Info
  • Resources
    • TikTok Ad Manager
      • Set Up TikTok Pixel with Shopify
      • Why TikTok Ads Aren't Spending?
      • TikTok Comments Not Showing: Causes and Comprehensive Fixes
      • Why Is TikTok Shop Not Showing
      • Why Does My TikTok Have 0 Views
      • Google Ads Intelligence
      • How Does TikTok Make Money
      • How To Delete TikTok Story Post
      • TikTok Secret Emojis
      • How to Get Your TikTok Account Unbanned
      • How to Go Viral on TikTok
      • Top Product Categories to Sell on TikTok, and How to Find Trending Products on TikTok
      • TikTok Shadowban
      • Set Up Campaign
        • Set Up Campaign - Objecttives & Structure
        • A Comparison between Spark Ads and Non-Spark Ads
      • Set up an Ad Group
        • Audience Targeting
      • TikTok Tools
        • TikTok Ad Policy
        • TikTok Business Center
        • TikTok Creative Center
      • Learning Phase
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On this page
  • 1. Ads Policy Violations:
  • 2. User Reports or Complaints:
  • 3. Brand Piracy:
  • 4. Unusual Behaviors:
  • 5. Payment Issues:
  1. FAQ

Reasons for Ad Account Bans and Remedies

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Last updated 1 year ago

Reasons for Ad Account Bans on TikTok:

1. Ads Policy Violations:

TikTok enforces strict policies regarding and to ensure a positive user experience. Advertisers must comply with these policies to avoid account bans. Common violations include:

  • Prohibited Products or Services: This includes items like animal parts, adult content, gambling services, tobacco products, drugs, and weapons.

  • Ad Creative Violations: Mistakes in ad content can lead to violations, such as spelling errors, sensitive imagery, exaggerated claims, trademark or copyright infringements, unclear images, or misleading information.

Depending on the severity and frequency of these violations, TikTok may flag, restrict, or disable ad accounts.

2. User Reports or Complaints:

TikTok takes user feedback seriously. If multiple users report or complain about an ad, TikTok will investigate the content and advertiser's account. If violations are confirmed, the account may be suspended or banned.

3. Brand Piracy:

Unauthorized use of trademarked or copyrighted materials can result in account suspension. Avoid using logos, labels, or content belonging to famous brands without permission.

4. Unusual Behaviors:

Certain actions are considered unusual or spammy and can lead to account bans:

  • Spamming: Posting the same ad repeatedly or across multiple accounts.

  • Fake Engagement: Paying for fake likes, comments, or shares.

  • Inappropriate Targeting: Targeting irrelevant or inappropriate audiences for the ad content.

Advertisers should avoid such behaviors to maintain account integrity.

5. Payment Issues:

Payment-related issues can also result in account bans:

  • Abnormal Charges: Unusual credit card activity or charges.

  • Outstanding Balances: Failure to pay outstanding balances promptly.

  • Suspicious Activity: Fraudulent activities or a high chargeback rate.

Advertisers should use legitimate payment methods, keep payment information updated, and ensure sufficient funds to cover ad costs.

To prevent ad account bans, it's crucial for advertisers to understand and comply with TikTok's advertising policies, address user feedback promptly, respect intellectual property rights, avoid spammy behaviors, and maintain sound payment practices.

Regularly reviewing ad content and monitoring account activity can help ensure compliance and avoid account issues.

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