Top Up OnHub Account

To view our account information for fund transfer, you can access it in two ways:

• Click on "Top Up More" in the header.

• Click on "Top Up More" in the Payment Management screen.

1. Paypal/Pingpong/Payoneer gateway

After a succesful transaction, user must contact our support team to update his/her OnHub account's balance

• Select your preferred payment method, below is our payment address information.

If you come from Vietnam, you will have an additional method for transferring funds. To make a new domestic transaction, you can send to the following address:

• Account number: 0201000280880

• Account owner: Phan Thi Thu Ha

• Bank address: Vietcombank

For urgent matters, please contact our Support Team for prompt assistance. (Contact now)

• After a successful transaction, you will see the updated balance in the header area.

• You can also view details of successful transactions in the transaction history screen on OnHub. (Learn more)

2. USDT gateway

After a succesful transaction, user can update OnHub account's balance by him/herself.

Step 1: Select USDT method, you will find our USDT payment.

You can also find some essential instructions while using this feature at our Guideline Box.

Step2: Make a transaction to our payment account. Please take note that different transferring USDT method will require different receiving address:

• For Binance method, please withdraw USDT to our payment account: [email protected]

• For TRC-20/TRX method, please transfer USDT to our payment account: TTNpnrxFA1KfNDrmkWoNiSSzFPyHn2anDt

Step3: Go back to our "Top up more" screen to update your transaction information.

• Fill your Transaction ID at "​ID Transaction" input and Money transferred at "Transferred Amount" input (The minimum for auto top up is $100).

• Then click "Top up" button.

Here are a few tips to help you use this feature more smoothly:

• At "ID Transaction" input, please fill in "Binance Order ID" if you make transaction through Binance, and "TxID" if you do through TRC-20/TRX . Please ensure that the transaction ID you copied is in the correct format:

  • Binace Order ID and TxID (TRC-20): The transaction ID is a continuous string of characters, without spaces or line breaks.

  • TxID (TRX): The transaction ID consists of the text 'Off-chain Transfer' followed by a continuous string of characters, with no spaces or line breaks.

• At "Transferred Amount" input, please fill in the amount excluding all charges from the transaction gateway (Example: excluding from payment fee, SMS fee,...).

  • For example: As transaction below, even though the transaction has value of 217.0514 USDT; you'll fill in "Transferred Amount" input the number of 216, which has excluded 1 USDT of payment fee and 0.0514 USDT of SMS fee.

Step 4: After our system verifies your transaction information, you'll receive notification whether your transaction has been recorded.

Step 5: If your transaction is recorded successfully, your balance change will automatically be updated as well as your transaction details.