Top Up OnHub Account
Step-by-step guide to Top-Up OnHub Account
Last updated
Step-by-step guide to Top-Up OnHub Account
Last updated
Currently, we only support users to top up funds through direct bank transfer using these four main payment gateways:
Paypal
Pingpong
Payoneer
USDT
To view our account information for fund transfer, you can access it in two ways:
Click on "Top Up More" in the header.
Click on "Top Up More" in the Payment Management screen.
After a succesful transaction, user must contact our support team to update his/her OnHub account's balance
Select your preferred payment method, below is our payment address information.
If you come from Vietnam, you will have an additional method for transferring funds. To make a new domestic transaction, you can send to the following address:
Account number: 8860965653
Account owner: THAN THI SINH
Bank address: BIDV
For urgent matters, please contact our Support Team for prompt assistance. (Contact now)
After a successful transaction, you will see the updated balance in the header area.
You can also view details of successful transactions in the transaction history screen on OnHub. (Learn more)
After a succesful transaction, user can update OnHub account's balance by him/herself.
Step 1: Select USDT method, you will find our USDT payment.
You can also find some essential instructions while using this feature at our Guideline Box.
Step2: Make a transaction to our payment account. Please take note that different transferring USDT method will require different receiving address:
For Binance method, please withdraw USDT to our payment account: payments@novaon.net
For TRC-20/TRX method, please transfer USDT to our payment account: TTNpnrxFA1KfNDrmkWoNiSSzFPyHn2anDt
Step3: Go back to our "Top up more" screen to update your transaction information.
Fill your Transaction ID at "ID Transaction" input and Money transferred at "Transferred Amount" input, then click "Top up" button.
Here are a few tips to help you use this feature more smoothly:
At "ID Transaction" input, please fill in "Binance Order ID" if you make transaction through Binance, and "TxID" if you do through TRC-20/TRX .
At "Transferred Amount" input, please fill in the amount excluding all charges from the transaction gateway (Example: excluding from payment fee, SMS fee,...).
For example: As transaction below, even though the transaction has value of 217.0514 USDT; you'll fill in "Transferred Amount" input the number of 216, which has excluded 1 USDT of payment fee and 0.0514 USDT of SMS fee.
Step 4: After our system verifies your transaction information, you'll receive notification whether your transaction has been recorded.
Step 5: If your transaction is recorded successfully, your balance change will automatically be updated as well as your transaction details.
If you are unable to find the solution to your issue, please don't hesitate to reach out to our support team for assistance. (Contact now)
Transfer via | Recipient Account Infomation |
---|---|
Paypal
Account name: ktt@novaon.asia
Description: [Account name], [Email], deposit funds into OnHub account.
PingPong
Account name: ktt@novaon.asia
Description: [Account name], [Email], deposit funds into OnHub account.
Payoneer
Account name: ktt@novaon.asia
Description: [Account name], [Email], deposit funds into OnHub account.