OnBoarding

How to set up TFP for the first time login

Here is a checklist to prepare before starting the Tiktok Fraud Prevention configuration process on OnHub.

Checklist Item

Details

TikTok Business Account

Ensure you have access to your TikTok Business Account credentials (email and password).
If you haven't already, Sign up for a TikTok Business Account.

-> For more information about TikTok Business Account and how to sign up it, please visit here.

Tiktok Business Center

Ensure you have access to your TikTok Business Center.
If not already established, Create a Business Center on TikTok

-> For more information about TikTok Business Center and how to create it, please visit here.

Tiktok Ad account

Ensure you have access to your Tiktok Ad account
If you haven't had any, you can create a new one with advanced features by our OnHub Agency Ad account

-> For morre information about OnHub Agency Ad account and how to create it, please visit here.

Tiktok pixel

Ensure you have admin permission to your Tiktok pixel
If you haven't had any, you can create a new one. Please visit here for further instructions.

Shopify Store

Ensure you have admin rights to the store and can insert code into your store.

1. Direct to function screen

Choose functionality on Side Bar/ Choose Use Now button on either block to get direct the function screen.

2. Click "Set up now" button

From both Pixel management and Dashboard screen, you will receive a welcome message. Please click on "Set up now" button to set up your first Tiktok Pixel by our app.

3. Select Pixel to config (Step 1)

Click on "Connect" button to send request connect our app to your Tiktok business account.

Fill up information to log in your Tiktok business account.

Accept all the permissions and click on "Confirm" button to finish connecting our app to your Tiktok business account.

NOTE:

Please grant all the permissions listed on the screen to ensure our platform can successfully connect with your Business Account

After successful connection, there will be a list of all Tiktok pixels have been created by all ad accounts owned by your Tiktok business account. You can select one or multiple pixels at the same time, then click "Next" button to move on to the next configuration step.

Take note that you can only choose pixels with "Available" label - which shows that this pixel has not been set up on oup app before.

4. Set up Pixel configuration (Step 2)

For step 2, you will config for all pixels chosen in step 1. Here you can set up pixels for:

Area where you want to gather user behavior information in your Shopify store. You will have three options to choose:
- Entire Store: the app will collect data whenever users come to visit your store.
- Homepage: the app will collect data if only users come to your Home page on Shopify Store.
- Collection: the app will collect data if only users come to the Collection page. With this option, you can choose to receive data from all collection pages or specific collection pages.
- Take note that there will be some rules to choose target area:
  - If you choose Entire store, you can choose any others options
  - If you choose All collections, you can choose any others selections at Custom collection table and vice versa
  - If you choose Homepage, you can still choose either All collections or any selections at Custom collection table
Method collecting data where you can choose server-side tracking as well. It is a method of collecting and processing data directly on the server, rather than on users’ browsers or devices.
- If you don’t activate Server-side feature, our app will still help you collect data of user’s behaviors from traditional way, which is on user’s browser cookies. However, it’ll be a high chance that you can not gather most of the data due to IOS update or ad blockers; while the server-side collecting data method will not be affected by these barriers.

After choose all options for pixel configuration, click on the "Next" button to move to the final step.

5. Activated embed code (Step 3)

For the final steps, you will need to activate our app in App embeds from Theme store.

Step 1: Click on the "Activate" button

Step 2: You will be directed to Theme Store. Here you need to activated our app and click "Save" button to finish activating

Step 3: Click on "Check" button to make sure whether our app is activated. You will receive a message below the button if our app is activated successfully.

Step 4: Click on "Save" button to finish configuration. At Pixel management screen, the recent pixel configuration's information will be updated at the dashboard.